Case Studies

Mystery Shopping Software for Spa Chain Audits

Objective

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Channel Loyalty Program for Electric Parts Retailers

Objective

  • Themain objective from the client was to directly engage with electric parts and hardware retailers across the country and promote sales of their brands
  • The requirement was to run a business linked, points based, long term loyalty program
  • To realize this objective, we conceptualized and executed a loyalty program to effectively engage client’s 400+ Retailers across the country
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Sales Force Automation for Brother International UAE

Brother International, leading multi-national famous for its Fax Machines, Printers and many other electronic equipment, wanted to closely monitor promoter performance and sales numbers to decide on the ROI of the sales force deployed in UAE. They were looking for a Sales Force Automation solution which will help them to track following parameters:

  • Promoter Discipline
  • Target vs. Achievement
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Glow Sign Board & In Shop Branding For Timex

Objective:

The key objective of this project is to execute Glow Sign Board installation & in shop branding of new products/visuals/creatives to different Timex world channels across India. Maintaining hygiene & quality of the visibility across all trades & channels.

 Methodology:

  • Identifying and reporting the outlets to client for isb/gsb branding
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Mystery Shopping Software for Eye Care Audits

Objective :

A leading mystery shopping agency in India used 1View to manage the mystery shopping operations for an eye care brand. The main objective was to provide the client with understanding of the selling process at different retail outlets which would give them insights about how new consumers were being educated about the use of contact lenses. The mystery shopping activity was designed to assess the following key service parameters:

  • Grooming and knowledge of staff
  • Staff behavior
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