Case Studies

Flipkart Signs up Channelplay as their Market Research Agency

Flipkart being a major player in Indian E-commerce market, wanted to conduct a competition benchmarking to understand the seller support on below mentioned parameters:

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Xiaomi Appoints Channelplay as their Mystery Shopping Agency

Xiaomi, one of the well-known mobile brands having leading foothold in major markets of the world, wanted to understand the gap between the defined set of Standard Operating Procedures (SOPs) and the actual Customer Experience along with Market Operating Price check across preferred partner network.

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Influencer Loyalty Program for a Sanitaryware brand

The main objective from the client was to start engaging with and incentivising construction contractors on purchase of sanitaryware products of the brand. To do that, the approach was to create a platform to engage with contractors and incentivize them on the business they are generating for the client.

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Lighting Automation Brand Appoints Channelplay as their Market Research Agency

Keus Automation, a startup into home automation lighting, wanted to conduct a supply side research to understand the current market scenario & industry offerings. The research covered the following supply side stakeholders:

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India No.1 Smartphone Brand Appoints Channelplay as their Mystery Shopping Agency

Xiaomi, one of the well-known mobile brands having leading foothold in major markets of the world, wanted to understand the gap between the defined set of Standard Operating Procedures (SOPs) and the actual Customer Experience along with Market Operating Price check across preferred partner network.

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