Case Studies

Training Program for Flipkart Authorized partners

With the commencement of Digital India campaign in 2015, if there is one industry that has taken center stage in India, it is e-commerce. Online marketplaces are changing the way India shops. E-commerce in our...

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Training Operations Management For A Technology Multinational

Objective

Client has a pool of ISD/promoters who need to be trained regularly on products and various aspects of selling. They also have a pool of trainers whose job is to provide the trainings to these people. They...

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Training Operations Management For A Consumer Electronics Major

Objective

The client was looking for a one stop solution for hassle free execution of their trainings and expected an efficient MIS system along with a skilled project management team to support them. Channelplay,...

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Training Operations Management For A Consumer Electronics Brand

Objective

Client was coming up with their new device, which would be one of its kind packed with all the latest features at an amazingly affordable price. They were looking for a partner who could help them with the...

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E-commerce Support Specialist Training Program

Objective

The client, an e-commerce giant, partnered with Channelplay to identify and train freelancers across the country so that they could provide support to sellers for registering on client’s e-commerce...

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In-Store Training

Objective

Client had come up with the concept of gift cards for digital entertainment and wanted a partner who could quickly tie-up with key retail chains and train their promoters and cahiers on the selling process...

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Online Training Modules For A Fire Safety Brand

Objective

The client used to run a lengthy classroom training program for the induction of new employees which was taxing not only for the participants but also for the trainers. It also involved high costs and due...

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Capability Building Program For In-Store Promoters

Objective

The client had more than 50 people deployed at their various stores who were responsible for delivering a delightful customer experience. They were to interact with the customer who walked into the store...

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Online Training For The Field Sales Force

Objective

The client had 150+ field sales executives who were primarily trained face to face for any new product launch. This method of communicating new product information to the field team was at times ineffective...

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In-Store Product Training

Objective:

To accelerate the popularity and customer awareness about its mobile Operating System (OS), the client wanted to impart detailed product knowledge to the sales promoters via in-store sales training.

The...

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