With the commencement of Digital India campaign in 2015, if there is one industry that has taken center stage in India, it is e-commerce. Online marketplaces are changing the way India shops. E-commerce in our...
Objective
Client has a pool of ISD/promoters who need to be trained regularly on products and various aspects of selling. They also have a pool of trainers whose job is to provide the trainings to these people. They...
Objective
The client was looking for a one stop solution for hassle free execution of their trainings and expected an efficient MIS system along with a skilled project management team to support them. Channelplay,...
Objective
Client was coming up with their new device, which would be one of its kind packed with all the latest features at an amazingly affordable price. They were looking for a partner who could help them with the...
Objective
The client, an e-commerce giant, partnered with Channelplay to identify and train freelancers across the country so that they could provide support to sellers for registering on client’s e-commerce...
Objective
Client had come up with the concept of gift cards for digital entertainment and wanted a partner who could quickly tie-up with key retail chains and train their promoters and cahiers on the selling process...
Objective
The client used to run a lengthy classroom training program for the induction of new employees which was taxing not only for the participants but also for the trainers. It also involved high costs and due...
Objective
The client had more than 50 people deployed at their various stores who were responsible for delivering a delightful customer experience. They were to interact with the customer who walked into the store...
Objective
The client had 150+ field sales executives who were primarily trained face to face for any new product launch. This method of communicating new product information to the field team was at times ineffective...
Objective:
To accelerate the popularity and customer awareness about its mobile Operating System (OS), the client wanted to impart detailed product knowledge to the sales promoters via in-store sales training.
The...
Every company has one common thing at its core – people, it’s real assets. These people are the company’s employees, who work in various roles to fulfil its purposes. For a company to perform well, it needs to be or...
Claim management is one of the important aspects of running a sales staffing program successfully. Depending on nature of the program, the number of people required to travel, and extent of travel will vary, l...
Sales Operations is a division within a business that is charged with ensuring the efficiency and effectiveness of the company's sales. Sales Operations supports the company's sales team by creating, evaluating and ...
Outsourcing sales staffing business is a common phenomenon across brands due to its different advantages. Important point for brands to understand and evaluate is the extent of outsourcing. Without clear objectives ...
In our previous articles, we have highlighted in detail, the importance of signages and how do organisations benefit from them. Signages range from huge displays to small indoor/outdoor units. In this article we wil...
In today’s business environment, outsourcing of sales staffing is a common practice. “Every coin has two sides” – outsourcing of sales staffing has its own advantages and disadvantages. Let’s look at the major...
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