Case Studies

Mystery Shopping Software for Enabling Retail Academy

Enabling Retail Academy, a retail industry organization working on the mission to enable human capital at every level to reach its full potential through a variety of designed interventions at all levels of organizations. There prime focus is to increase the efficiency and throughput of the business while maximizing happiness for the human capital. They wanted to diversify their business into Mystery Shopping for which they were looking for a Mystery Shopping Management Software which could help them to automate the processes related to mystery shopping. They were looking for a software which could give their clients complete representation of the audit findings in dashboard & report format and help them to assess the following key service parameters:

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Mystery Shopping Software for a Russian Client

Klientomania, a total solution provider for mystery shopping in Russia famous in assisting their clients in improving customer experience. They offer services and workout strategies for working with clients, collect feedback from customers, create standards and look for chips from competitors. They wanted to streamline their mystery shopping operations for which they were looking for a Mystery Shopping Management Software which could help them to automate the processes related to mystery shopping. They were looking for a software which could give their clients complete representation of audit findings in dashboard format and help them assess the following key service parameters:

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Mystery Shopping Software for an Australian Client

Apex HR, a training and solution provider for Real Estate Management business in Melbourne, Australia famous in assisting their clients in improving customer experience. They wanted to streamline their mystery shopping operations for which they were looking for a Mystery Shopping Management Software which could help them to automate the processes related to mystery shopping. They were looking for a software which could give their clients complete representation of the audit findings in dashboard format and help them to assess the following key service parameters:

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Mystery Shopping Software for a Slovenian Client

Hisa Daril, biggest gift giving program company in Slovenia wanted to enter in the business of mystery shopping and assist their clients in improving customer experience. They wanted to streamline their mystery shopping operations for which they were looking for a Mystery Shopping Management Software which could help them to automate the processes related to mystery shopping. They were looking for a software which could give their clients complete representation of the audit findings in dashboard format & reports and help them to assess the following key service parameters:

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Mystery Shopping Software for a Canadian Client

One of the leading Mystery Shopping companies in Canada wanted to streamline their mystery shopping operations and provide their clients with complete findings, for which they were looking for a Mystery Shopping Software which could help them to automate the processes related to mystery shopping and retail audits. They were looking for a software which could give their clients complete picture of audit findings in form of interactive dashboards and reports which will help them to assess the following key service parameters:

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