One of the leading importers of major international salon and beauty care product brands was looking for a Field Force Automation solution for its entire sales hierarchy that includes Beauty Advisors, Sales Executives, ASMs, RSMs and ZSMs. The company was facing many challenges and to highlight a few of them are:
A leading multi-national home appliances brand was looking for a robust Sales Force Automation solution to closely monitor promoter performance and sales numbers to decide on the ROI of the sales force deployed in UAE. They have sales promoters deployed across all the emirates in UAE and in all leading modern trade retail chains such as Carrefour, Sharaf DG, Lulu, Emax etc. There was a urgent need for a Promoter Management Solution which will help them to track following parameters and take important strategic and tactical decisions basis the same:
Managing the discipline of in-store promoters and getting authenticated information on tertiary sales is always a challenging but ‘must do’ activity for any company which is on a growth trajectory. The client that we are going to talk about in this blog was not an exception. Over last couple of years, they saw an astronomical growth in India which resulted in significant expansion in field sales people with most of them being on distributor payroll. One of the critical questions they wanted an answer for was ‘Do all these people, for which we are paying salary every month, physically exist and remain present at the store when they are supposed to?’ And next few things that they wanted to ensure were:
A renowned pharmaceutical company strategized an aggressive expansion plan in India for its globally recognized skin care brand catering to women and baby both. As part of the plan, it was absolutely important for them to enable its growing number of field force executives with a mobility-based automation solution which would not only be easy to use but should also cater to different workflows for different set of field employees. Many of their requirements were actually quite out of the box and involved lot of complication. The client also understood the same when a leading SFA solution provider backed out days before contract signing. Some of the points which were making it difficult for other SFA solution provider to implement their solution are:
A renowned Indian eye hospital chain was looking for tried and tested Sales Force Automation solution for its entire customer acquisition team including Corporate Sales, Marketing, Medical Tourism and Recovery. They are quite a reputed brand name in north India offering multiple eye specialty services across many hospitals in different states. Different teams are responsible for meeting different types of clients such as Chemists, Opticals, Doctors, RWAa, Corporates, Patients etc. and the working for each type of clients are significantly different. The requirement was to automate all such activities using a single Sales Force Automation solution so that the top management can have an eagle-eye view on the working of all type of employees through a single dashboard. Even after spending good amount of effort in finding that right solution, client was not able to find a to software which will solve their problem and that is when they approached 1Channel team.