Insights

Must-Have Shopper Features in Mystery Shopping Software

Ease of usability of the mystery shopping software is as important as the aesthetic appeal of the Mystery Shopping Software. Making a good impression amongst a mystery shopper...

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Add-On Services Desired from a Mystery Shopping Software Provider

The Mystery Shopping Software should help the organizations to fully automate their mystery shopping operations and end to end streamlining of their back-end operations. The...

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Planogram Compliance Audit using Retail Audit Software

Planograms are visual representation of a store’s products and services – designed to help retailers ensure that the right merchandise is consistently on display, and that...

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Retail Audit Software vs Traditional Retail Audits

Retail audits are a way for business not only to increase compliance with visual, corporate, and safety standards, but also to keep a tight grip on issues that might hurt the...

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How to Choose the Right Mystery Shopping Software Provider

Mystery shopper programs are an excellent way to measure various parameters like frontline staff performance, monitor ongoing projects, track deadlines, recognize stellar...

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Project and Operations Management through Mystery Shopping Software

Mystery shopping companies find it difficult to monitor ongoing projects, track deadlines, appraise stakeholders about project progress and face many more problems. To manage...

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Customization Supported in a Mystery Shopping Software

Modern mystery shopping platforms are designed to meet the needs of diverse client base. Every mystery shopping client is unique in its requirements from a mystery shopping...

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Capabilities Desired in a Next-Gen Mystery Shopping Software

A mystery shopping software should be designed to cater to a global audience, taking into account compatibility to meet the needs of a geographically diverse client base. A...

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Shopper Communication through Mystery Shopping Software

Any mystery shopping firm relies on freelancers to do the groundwork who have typically registered on a portal and log in to see if any relevant shops are available or not.

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Call to Action using Mystery Shopping Software

For an organization engaging in a mystery shopping activity the real action starts once the reports start pouring in after the shoppers have conducted their assessments....

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Featured Case Studies