Insights

Usability and Aesthetics of a Mystery Shopping Portal

 ‘First impression is the last impression’. The adage is as true for a website as it is for a human being. Whenever a visitor chances upon your site, it is the aesthetics of...

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Questionnaire Design Best Practices in Mystery Shopping Software

Every mystery shopping client is unique in its requirements from a mystery shopping software. The parameters and variables revolving around each operation also come in...

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Relevance of LMS in a Mystery Shopping Software

Every mystery audit is conducted with a purpose of assessment of some parameters intrinsic to that client. Since every client has different set of standard operating processes...

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Inventory Audits using Next Gen Mystery Shopping Software

Inventory Audit refers to the physical verification of the inventory. At times, it may also include valuation of the inventory depending on the term of reference. The inventory...

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Data Management Practices for a Mystery Shopping Software

Conducting mystery shopping means that there will always be incoming data in the form of responses, text and multimedia. Since most of the software’s are hosted on a central...

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Mystery Shopping Software Best Practices for Shopper Management

In mystery audits, going through the requirements, scenarios and the mandatory proofs that need to be collected in an audit is quite a task in itself, add to it the pressure of...

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5 Characteristics of a Productive Mystery Shopping Dashboard

Retail scenarios have evolved into many formats and types and representing data meaningfully for each of them has become a challenge. A dashboard is as useful as the data it...

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Mystery Shopping Mobile App Essentials

A good mystery shopping app is a very crucial weapon in the arsenal of any mystery shopper worth his or her salt. They use and rely on the app for capturing mandatory proofs...

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6 Must-Have Features for Mystery Shopping Software

Mystery shopping companies find it difficult to monitor ongoing projects, track deadlines, appraise the stakeholders about the project progress, find suitable person for the...

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Featured Case Studies