Insights

Training Effectiveness - Measurement and Improvement

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5 Potent Signs That Your Salesforce Needs Training

Recently, we did a survey of over 600 in-store sales persons across industries. It turned out that over 80% of sales persons felt that they were inadequately trained. Most respondents said that they didn’t receive regular training (neither physical nor digital), and over 60% respondents confirmed that, there was no formal training even at the time of joining the role. In addition to the lack of regular training, high attrition, 6-8% per month, resulted in large changes in team composition within a span of year which made matters more complex.

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