Mystery Shopping Tips

Mystery Shopper Tip – Measuring Staff Grooming & Hygiene

For every retail business, staff is the front face for the customer. In this blog post, we will talk about the...

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Hold Your Ground

The purpose of conducting an audit is to capture on ground realities and if the processes being followed in the outlet...

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Preparing physically for an audit

Once you have been awarded a mystery shopping assignment it is a good idea to familiarize yourself with its...

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A certification is simply a questionnaire containing questions related to the mystery shop which you want to perform....

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Comment for improvement

Through mystery shopping the client wants to know what is actually going on in a store and whether various store...

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In case of doubt

As an auditor you might have planned more than one audits a day for yourself. It is not necessary that these audits...

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Read the questionnaire

As an auditor the ultimate aim is to fill the report on the basis of observations in the store during shopping.


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