Training Programs

Sales Executives

The Sales Executive Training Program covers three key aspects:-

Product Knowledge – Educating the sales executives about new product launches, new category launches, or may be a new version of a software.

Selling Skills – Training the sales executives on the sales process which enables them to effectively approach the customer and close more sales.

Behavioral Skills – Equipping the sales executives with key interaction skills for improved performance in a retail environment.

Training delivery excellence is something that we take pride in. So far we have trained more than 50,000 sales executives for some of the leading brands in telecom and retail.

Retail_Outlet_Owners

Multi Brand Outlets play a very important role in the sales of any product/software and they are primarily managed by the owner who is supported by a team of experts.

For a product/software to be on the shelves of a retail outlet, the owner’s buy-in is important and this is where we come in. Channelplay enjoys a special relationship with retail outlet owners, which has been built over a period of 9 years of our operations.

Through our product awareness trainings we have covered more than 30,000 retail store owners and made them aware of different aspects of a product/software. This in-turn has helped them drive effective sales for the brand.

Store_Managers

In the organized retail segment Store Managers not only concentrate on growing the revenue but also manage a team of people in the store and address their day to day concerns.

Channelplay has put in significant efforts in the last few years to enable these Store Managers with the two key skills that are essential for their role - Team Management and Business Management.

We have trained more than 10,000 Store Managers for some of the leading retail chains across various formats.

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Training Content Development

Content Development

We work with you to develop highly targeted and relevant learning content which is a balanced mix of simplicity, easy comprehension and interactivity.

Our team of content specialists has developed effective learning content in the areas of selling skills, communication skills, team management skills, product skills, customer service and so on.

We have been providing content services to some of the leading brands in telecom, consumer electronics, FMCG, fire safety and more.

Content Enrichment

Learning content, in the form of Power Point Presentations and PDFs, often fails to gain traction among the target audience due to its non-interactive nature.

We optimize those Power Point Presentations and PDFs by transforming them into interactive learning content with story boarding, animation, process flow videos, voice overs and much more.

Our content enrichment services have been utilized by some of the leading brands in consumer electronics, FMCG, telecom, software and more.

E-Learning Delivery

We provide you a comprehensive Learning Management System (LMS) where-in you can build a secure content repository and configure, schedule and run assessments at your ease.

Key Features

Customization – Custom domain, logo and theme. We let the LMS look the way you want

Support for multiple formats – SCORM, TinCan (xAPI), PowerPoint, PDF, Flash & common video formats

Gamification elements – Make learning more engaging with levels, badges, bonus points & leader boards

Interactive assessments – MCQs, True or False, and everything else that makes an assessment objective

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Training Operations Management

Venue_Management

We have direct tie ups with more than 100 hotels across tariffs and segments ranging from 3 Star to premium 5 Star ratings. These properties are spread across top 35 cities of India and are situated at prime locations.

We enjoy exclusive rates with majority of them and pass on the same benefit to our clients.We have been facilitating our clients for over 3 years now with more than 50 venue bookings every month.

Equipment_Logistics

Product Training involves transportation of training equipment at the right time and in ready-to-use condition to ensure that the training starts from the word go, without wasting anytime in getting the devices ready for training.

Channelplay specializes in this service and has gained expertise in doing it in a fool proof way.

We are doing it for more than 2 years now for one of the leading telecom company and have done more than 5000 transfers so far.

Claims And Salaries

Channelplay is currently managing claims & salaries worth 20 lakhs every month for the trainers who conduct the sessions for the client.

These trainers are on contract with us and are under agreement with client for delivering training for certain committed days.

There has not been even a single lapse on any claim & salary payment over the last 30 months.

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Insights