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Whether the user is a merchandiser for an FMCG brand or a BD manager for a services firm, 1Channel can be configured to the exact workflow for each kind of user. Through its plug-and-play architecture, 1Channel can be modified to be put to use in any industry.
Focus on Process Compliance
The importance of checks and balances in ensuring retail process compliance cannot be overstated. Through capturing GPS coordinates, time-stamps, photogrpahs, etc 1Channel has multiple checks and balances built in to each step to ensure thorough process compliance.
Actionable Reports on Real Time Data
Boasting of a robust and flexible reporting platform, 1Channel is wholly equipped to give deep insights into field force activities. Through our comprehensive dashboards and reports we provide our clients with actionable data and help them in solving business problems.
Expertise in Implementation and Support
Coming from a retail execution incubator, 1Channel takes pride in providing the best-in-class implementation support and user training. We handhold our clients through the configuration, master data management, training and implementation stages to ensure the success of the project. We believe our work doesn't end with adding a client but only begins.
1Channel can be used by everyone irrespective of whether they are connected to the internet or not. The data gets auto synced whenever network is available. This ensures that the user experience isn't hampered and the users can focus on their work no matter how remote a location they are in.
Install & Update From App Stores
1Channel is available on Android Play Store, Apple App Store and Windows Store. Users can download 1Channel from any of these platforms and start using it. The updates to 1Channel are also done through the stores thereby removing the requirement of handling messy installation files and running on older versions.
One of the most sought after feature in a Sales Force Automation tool is location tracking. It is also a very controversial feature as it invariably faces backlash from the field force. In this post we cover the biggest benefits to an organization and its employees of tracking locations.
PJP compliance and Data accuracy
Lets get the biggest out of the way. The most obvious benefit of location tracking is to ensure that the data being reported through the tool is accurate and that the field force is complying with the PJP (Permanent Journey Plan) created in the system. The organization stands to benefit immensely from this as this ensures...
The biggest complaint I hear from almost all the companies we meet in the course of our business is about the challenge of managing their field sales teams. These teams of TSEs, TSIs, SOs, ASMs etc. are a significant asset for most companies, and they are willing to do what it takes to make them work at their highest potential. Companies run fancy programs that involve foreign travel, CEO Clubs, parties and celebrations and what not – and still fret that their teams have a low performance. I’ve interacted with the managers and field teams of hundreds of companies, and my company Channelplay has the experience of managing thousands of field...
In the area of field operations management, business managers unanimously agree on the importance of capturing and analyzing data to improve efficiency and execution quality. As a result, technology solutions are increasingly being deployed to manage field teams for capturing execution data and ensuring process discipline.
Still, despite multiple interventions to follow a data driven approach, managers frequently find themselves in a position where it is inconvenient for them to get into the right data for better decision making. They’re left with ad-hoc reports generated by IT/analytics teams. This leads to, what we call as the ‘CCTV’...
Rooted in Retail Execution
Having been incubated in a retail execution company, we are thoroughly conversant with what it takes for successful implementatin of technology. We bring not only our technological excellence, but also our retail experience to the table.
Multi Industry Experience
Mobile Phones, Laptops, Food & Beverage, Telecom, Industrial supplies, and Consumer electronics are only a few of the sectors we have worked in. Over the years 1Channel has evolved into a completely configurable product which can suit any requirement.
Used Across the World
Users of 1Channel are spread out across the globe, thanks to the large scale and spread of our client operations. 1Channel handles different languages, currencies and timezones with ease.
State of the Art Security
We believe in continuous improvement of our data security to keep up with the latest threats and vulnerabilities. 1Channel has cleared the requirements of some of the most watchful companies of the world when it comes to data security.