A report from 2024 suggests that the staffing industry added 235,000 workers in the year, accounting for a 17.9% year on year increase. In fact, amidst the global staffing and recruitment industry, India accounts for 4.3%, making it the sixth-largest in the world.
On the forefront of the growth of the staffing services company is one primary factor – a tech-first approach. In a world that’s currently driven by artificial intelligence, machine learning and automation, manual hiring processes have now taken a backseat.
As a leading sales force outsourcing enterprise, Channeplay has helped leading companies simplify their hiring and expedite it by 5x, without compromising on quality. We have collated all the details for you in this guide.
No resolution comes with a problem. The same applies to the staffing and recruitment sector too.
So, let us first understand the common challenges that come up when it comes to staff hiring for the companies:
In this context, relying solely on in-house recruitment teams or traditional staffing vendors may not be enough. What’s needed is a technology-enabled hiring engine that runs fast, smooth, and smart.
When you are scrolling through “staffing services near me,” coming across the terminology “tech-first” is not a foreign concept now. More and more full-cycle recruitment agencies are now focused on the same.
But, what does it mean?
A tech-first staffing service, as the name suggests, is a staffing company that leverages technology as its core-enabler. From sorting the candidate resumes through AI tools to automating sending emails to the shortlisted candidates, these companies don’t rely on manual interventions.
Some of the key factors that make the foundation of a tech-first staffing company are:
Combining a digital foundation with deep recruitment expertise not only speeds up the hiring process, it also maintains high standard of quality, compliance and scalability during the recruitment process.
With automation, AI and technology taking over different aspects of our workflow, here’s how Channelplay’s tech-first staffing solutions can accelerate (5x) your hiring process:
The inclusion of AI in the hiring process cuts the recruitment costs by 30% for the companies. This goes to show that the traditional hiring portals like job boards, cold calls, and emails are now a thing of the past. Not only were they reactive, they were equally time consuming.
With AI-driven talent sourcing tools, staff recruitment agencies actively search and match candidate profiles based on the job description of your company.
How this helps:
Once the staffing agency has a list of the most eligible candidates, the next step in the hiring process is screening and shortlisting the best ones for the next round of interviews and final hiring.
Manually going through hundreds of resumes is draining, especially for an in-house recruitment team with limited resources. This is where tech-first recruitment process outsourcing companies like Channelplay take over.
Using automated screening algorithms, the most eligible and well-fitted candidates are filtered and shortlisted based on their education, experience and skillset.
How this helps:
Now, after the initial filtering, screening and selection, you have a pool of the final selected candidates. The next step is conducting digital assessments like technical tests, behavioural assessments, and aptitude evaluations.
Thanks to the tech-first approach, every step of the skill testing is done online, cutting out the unnecessary use of resources. Whether its for hiring back-end professionals or field sales teams, thanks to the technologies available, these tests can be customised to the specific job role.
How this helps:
Roughly 67% of recruiters said that manually scheduling an interview for a candidate during the hiring process takes between 30-60 minutes. So, can you imagine doing the same for 200 candidates in the pipeline – MANUALLY?
The good news is that leading staffing employment agencies now prioritise a tech-first approach wherein the interview scheduling and management is streamlined with leading technologies. Instead of giving into the time sink, advanced platforms automate the interview scheduling process based on availability and send reminders to candidates and interviewers too.
How this helps:
Channelplay, being India’s leading sales outsourcing company, we have streamlined multi-city hiring operations, across 800+ cities in the country.
Scalable hiring for multiple cities is becoming common for companies that are rapidly expanding across Tier 1, 2, and 3 cities. The tech-first staffing services company like ours have the digital infrastructure to execute pan-India hiring campaigns, backed by local presence.
How this helps:
For certain roles, the candidate dropout rate is as high 55% to 57%. This, in turn, derails a lot of the hiring process, leading to wastage of resources, time and even foregoing a lot of the other eligible candidates to keep the one that decided to drop out.
With tech-first staffing services, there are implementation of automated engagement tools to keep candidates warm, whether it’s onboarding videos, SMS updates or regular check-ins until the first day of joining.
How this helps:
Every company has specific (and different) hiring needs. Not just that, the culture prevailing in each company is also different. While one company prioritises work from office model, one might offer hybrid model of operations.
With the right “staffing agencies near me”, like Channeplay, you get flexible RPO models, which can be tailored to the needs of the company - project-based, role-based, or outcome-based. So, whether you are hiring 10 people or 1000, the process remains consistent yet flexible.
How this helps:
With the consistent rise in competition in the market, speed is everything when it comes to hiring. You want to bag the best candidate for your company before your competitor snags them. However, speed can’t come at the cost of quality, which is where leading sales outsourcing services company like Channeplay come into the picture.
Partnering with us on your hiring journey combines technology, expertise, and operational depth, enabling you to power your growth and productivity.
