Privacy Policy

Last updated: 29th June, 2024

1. Introduction

Welcome to Channelplay Limited ("Company", "we", "our", "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our mobile applications (the "Apps"), available on the Google Play Store and the iOS App Store. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use the Apps.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site and through the Apps includes:

Personal Data

Personally identifiable information, such as your name, identification proof, tax identification proof, address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and skills that you voluntarily give to us when you register with the Site or the Apps, or when you choose to participate in various activities related to the Site and the Apps.

Derivative Data

Information our servers automatically collect when you access the Site or the Apps, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site or the Apps.

Financial Data

Financial information, such as data related to your bank account (e.g., Bank Account Number, UPI ID etc.) that we may collect when you complete activities from the Site or the Apps that entitle you to receive a payment from us.

Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site or the Apps from a mobile device.

Push Notifications

We may request to send you push notifications regarding your account or the Apps. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.

3. Use of Your Information

Accurate information about you lets us provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site or the Apps to:

Create and manage your account.

Deliver our services to you.

Increase the efficiency and operation of the Site and the Apps.

Monitor and analyze usage and trends to improve your experience with the Site and the Apps.

Use financial information to make payments to you.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.


We may share your information with our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us at

7. Controls for Do-Not-Track Features

We do not track your activities outside our own website or apps.

8. Options Regarding Your Information

You may at any time review or change the information in your account or terminate your account by:

Logging into your account settings and updating your account.

Contacting us using the contact information provided below.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: