Transforming the relationship between a brand and its trade partners from a purely transactional one to a more emotional relationship is the key to success in a competitive retail environment. The most important factor in this relationship is designing a mutually beneficial scheme and incentive structures, ensuring quick and foolproof two-way communication, transparent pay-outs and driving emotional connects through personalized rewards and experiences.
We use our expertise across industries to design and run the perfect loyalty programs keeping in mind all these factors.
Designing successful business linked loyalty program is our USP.
Analytics schemes & Design, customized technology development & enhanced reward experience
Developing custom web and mobile based apps for point calculation, easier transfer of information and validation
Offering exclusive range of reward options and ensuring last mile delivery to enhance reward experience.
In all our programs we add a component of emotional connect which acts as the primary differentiator in our programs resulting in:
Loyalty Programs allow marketers to avoid competing on price, making it much harder for competitors to copy what they are doing. They can copy the product, the discount, but not the soft benefits value that is uniqu...
One of the biggest conundrums facing any brand when it comes to Loyalty Program is how to measure the success and effectiveness of it. We at Channelplay follow a process defined by Key Performance Indicators (KPIs)....
One Size doesn’t fit All is an age-old adage that holds true in many different contexts including the structures of Trade Loyalty Programs. Exactly same incentive structures for every partner in a program w...
The basic level of Trade Loyalty Programs involves the trade partners earning points for their transactions and redeeming those points against various rewards. But in competitive sectors where all brands have loyalt...
Most of the Trade and Channel Loyalty programs follow the standard structures of points based redemption or slab based achievement. But in competitive markets where the trade is exposed to loyalty programs from mult...
We live in times where every enterprise we deal with as consumers or trade partners wants to communicate frequently and directly with us. Each of us is part of numerous loyalty programs, many of which we are not eve...
One of the most reliable and extensively used approaches to sell products from multi brand outlets(MBO) is deploying In store promoters. This is used the most in electronics category but is gaining prominence in oth...
Employee Rewards and Recognition Programs are making their way into organisations of all sizes and across industries. They are being recognised and adopted as very important tools to keep the employees motivated and...
The most key aspect of running a loyalty program is handling the communication that is to be done to the participants of the program. Almost all the loyalty programs handled by anybody right now rely on manual file ...
While there are many agencies who claim to run loyalty programs, what sets apart the good agencies from the regular ones is the ability to create a perfect loyalty program depending on the target group and market sc...
The Brand is a global brand in the IT & Computer peripheral industry. The brand is globally recognized across its Industry leading products i...
The Brand is a Global Tyre manufacturing company with its rich history dating back to 19th Century and primary setup based out of Germany. The co...
The main objective from the client was to create a mobile app based solution which can be used by the field Sales team to enrol outlets into the ...
The main objective from the client was to start engaging with and incentivising fabricators and contractors on purchase of steel of the brand. To...
The main objective from the client was to start engaging with and incentivising construction contractors on purchase of sanitaryware products of ...
Client’s requirement was to have a professional managed employee rewards program which would be transparent and seamless. The program structure w...
The client had run a campaign during 2017 festive period to encourage customers to purchase specific premium models of printers. Owing to the suc...
The main objective from the client was to collect the information of the universe of outlets in the country so that their Sales resource deployme...
The main objective from the client was to create a loyalty program for mechanics which would act as a platform for incentives and communication r...
The main objective from the client was to create a loyalty program for developers who develop new apps on their ecosystem. The project involved s...