India's Leading Retail Visual Merchandising Agency
May your brand always be seen. The retail channel is a place of chaos and sensory overload. Amidst all that, we ensure that all you dream for your brand is realised; in store, on shelf, day in and day out. Whether it is execution at scale, or attention to detail, we as a leading retail visual merchandising agency - know what it takes to deliver excellence in execution.

Trusted by Leading Brands





































































































































































































































































How a Retail Visual Merchandising Agency Plays
A Retail Visual Merchandising Agency That Delivers
Recruitment

Predictable Implementation
A retail visual merchandising agency you can count on for consistent and reliable execution of Visual Merchandising (VM) and Signage initiatives, even in the face of market uncertainties. Our methodology, perfected over nearly two decades of experience, combines meticulous planning and rigorous review processes to ensure that your brand creates an impact.
Retention

Speedy Execution
Logistics and operations SOPs developed with almost two decades of experience, we've got the planning part down to a science. From 14% increase in efficiency through PJP optimisation to having a TAT of 7 days in Base & Branch Town stores, we're a Retail Visual Merchandising Agency that doesn't leave any stone unturned or in VM language: any fixture unchecked.
Management

Real-Time Visibility
Our tech investments in retail visual merchandising programs mean that we have the capability to show you what is happening, where, when. Zoom in to a store in Jhajjar or Erode, or zoom out to see whether the West of India is seeing more action from competition than East of India. With Channelplay as your retail visual merchandising agency, you will have the data to formulate insights, to take decisions that take your brand to the heights you want it to reach.
Visual Merchandising Success Stories
Real programmes Channelplay runs for brands across retail, from field execution to loyalty and audits.
FMCG — Frozen FoodMastering Frozen Food Merchandising — Ensuring Freezer Compliance Across Modern Trade
How Channelplay implemented a structured merchandising execution program across 300+ stores covering 90+ SKUs with ~6,800 monthly visits to ensure freezer compliance and product availability.
Read Case Study
FMCG — Ready-to-Cook CerealsCracking the Cereals Shelf — Driving Trial Through Controlled Wet Sampling
How Channelplay launched a digitally controlled wet sampling program across 71 retail outlets for a leading cereal brand's ready-to-cook cereals, achieving a sales lift from 2–3 to 5.8 kits per day.
Read Case Study
FMCG — Dry FruitsWinning the Dry Fruits Shelf — Scaling Retail Execution Across 600+ Stores
How Channelplay scaled tech-led retail execution across 600+ stores for a premium dry fruits brand's dry fruits category, deploying 65–70 promoters and enabling real-time visibility into availability, sales, and expiry management.
Read Case Study
FMCG — SnacksOwning the Snacks Shelf for a leading snacks brand — Shelf Discipline Across 2000+ Outlets
How Channelplay brought tech-enabled merchandising and shelf discipline to the brand's high-velocity snacks category across 2000+ GCC outlets in ~25 days.
Read Case Study
Consumer ElectronicsRetail Fitout for SONOS in 45 Days
Experience SONOS' first India EBO with sleek design and immersive sound zones, flawlessly executed by Channelplay in just 45 days.
Read Case Study
Consumer DurablesDelivering Visual Results Across 950 Stores for ASUS
See how ASUS achieved consistent visual merchandising across 950 stores with Channelplay's expertise.
Read Case Study
FMCGLightning-Fast Delivery for Samsung
Learn how Samsung achieved lightning-fast delivery times through optimized visual merchandising processes.
Read Case Study
Consumer Durables100% Targets Achieved for Lloyd!
See how Lloyd achieved 100% of their POSM deployment targets with Channelplay's execution excellence.
Read Case Study
FMCG11 Years of Visual Rigor for Samsung
Discover Samsung's 11-year journey of visual merchandising excellence with Channelplay.
Read Case Study
FMCGOvernight Changeover for OnePlus 5G Launch Across 112 Outlets | Channelplay Success Story
Discover how OnePlus achieved a flawless overnight visual merchandising changeover across 112 outlets with 250+ fabric installations for their 5G launch.
Read Case Study
Retail3-Day TAT for Retail Store Maintenance Across 500+ Lenskart Stores
Learn how Lenskart achieved retail store maintenance excellence with Channelplay.
Read Case Study
FMCGDaawat Ready-to-Cook Biryani Kit In-Store Sampling Program
How Channelplay executed a wet sampling program for Daawat Biryani Kits across 70+ modern retail stores in 6 cities, driving 3x sales uplift on sampling days.
Read Case Study
FMCG — Frozen FoodMastering Frozen Food Merchandising — Ensuring Freezer Compliance Across Modern Trade
How Channelplay implemented a structured merchandising execution program across 300+ stores covering 90+ SKUs with ~6,800 monthly visits to ensure freezer compliance and product availability.
Read Case Study
FMCG — Ready-to-Cook CerealsCracking the Cereals Shelf — Driving Trial Through Controlled Wet Sampling
How Channelplay launched a digitally controlled wet sampling program across 71 retail outlets for a leading cereal brand's ready-to-cook cereals, achieving a sales lift from 2–3 to 5.8 kits per day.
Read Case Study
FMCG — Dry FruitsWinning the Dry Fruits Shelf — Scaling Retail Execution Across 600+ Stores
How Channelplay scaled tech-led retail execution across 600+ stores for a premium dry fruits brand's dry fruits category, deploying 65–70 promoters and enabling real-time visibility into availability, sales, and expiry management.
Read Case Study
FMCG — SnacksOwning the Snacks Shelf for a leading snacks brand — Shelf Discipline Across 2000+ Outlets
How Channelplay brought tech-enabled merchandising and shelf discipline to the brand's high-velocity snacks category across 2000+ GCC outlets in ~25 days.
Read Case Study
Consumer ElectronicsRetail Fitout for SONOS in 45 Days
Experience SONOS' first India EBO with sleek design and immersive sound zones, flawlessly executed by Channelplay in just 45 days.
Read Case Study
Consumer DurablesDelivering Visual Results Across 950 Stores for ASUS
See how ASUS achieved consistent visual merchandising across 950 stores with Channelplay's expertise.
Read Case Study
FMCGLightning-Fast Delivery for Samsung
Learn how Samsung achieved lightning-fast delivery times through optimized visual merchandising processes.
Read Case Study
Consumer Durables100% Targets Achieved for Lloyd!
See how Lloyd achieved 100% of their POSM deployment targets with Channelplay's execution excellence.
Read Case Study
FMCG11 Years of Visual Rigor for Samsung
Discover Samsung's 11-year journey of visual merchandising excellence with Channelplay.
Read Case Study
FMCGOvernight Changeover for OnePlus 5G Launch Across 112 Outlets | Channelplay Success Story
Discover how OnePlus achieved a flawless overnight visual merchandising changeover across 112 outlets with 250+ fabric installations for their 5G launch.
Read Case Study
Retail3-Day TAT for Retail Store Maintenance Across 500+ Lenskart Stores
Learn how Lenskart achieved retail store maintenance excellence with Channelplay.
Read Case Study
FMCGDaawat Ready-to-Cook Biryani Kit In-Store Sampling Program
How Channelplay executed a wet sampling program for Daawat Biryani Kits across 70+ modern retail stores in 6 cities, driving 3x sales uplift on sampling days.
Read Case StudyFrequently Asked Questions (FAQs)
What is a retail visual merchandising agency?
A retail visual merchandising agency, as a third-party entity, specialises in designing and executing captivating displays and layouts for retail establishments. Their primary objective is to elevate the shopping experience for customers while effectively promoting products and brands. Through their expertise in strategic placement and creative design, they contribute significantly to enhancing the overall aesthetics and appeal of retail environments.
How does visual merchandising agency impact customer engagement and sales in retail?
Visual merchandising agencies enhance customer engagement and sales in retail by creating eye-catching displays, optimizing store layouts, and curating sensory experiences. They attract more foot traffic, encourage impulse buys, and support consistent branding. Effective merchandising strategies increase conversion rates and average transaction values, driving overall sales growth.
What types of businesses can benefit from visual merchandising agency?
Businesses benefiting from visual merchandising agencies include retail stores, grocery and supermarkets, hospitality venues, event organizers, and real estate companies. These businesses use visually appealing displays and strategic layouts to enhance customer engagement, attract more visitors, and boost sales.
Everything You Need to Know About Visual Merchandising
What is Visual Merchandising?
Visual merchandising is the practice of designing and arranging retail spaces — from store layouts and product displays to signage and lighting — to attract customers, communicate brand identity, and drive sales. A visual merchandising agency takes this further by managing the entire process at scale, ensuring consistent execution across hundreds or thousands of retail touchpoints. Whether it involves planogram compliance, POP display deployment, or seasonal campaign changeovers, the goal is to make every store shelf and every display work harder for the brand.
Why Outsource Visual Merchandising?
Executing visual merchandising consistently across a large retail footprint is operationally demanding. It requires trained merchandisers on the ground, real-time tracking to ensure compliance, and the logistics to manage campaign rollouts within tight timelines. Brands outsource visual merchandising to gain access to a ready workforce of trained merchandisers, technology for live tracking and reporting, and the operational expertise to handle everything from fixture installation to POSM deployment. Outsourcing also eliminates the overhead of building and maintaining an in-house field team, making it a practical choice for brands that operate across multiple cities or retail channels.
Visual Merchandising Services We Offer
As a leading visual merchandising company in India, Channelplay offers end-to-end retail display management. Our visual merchandising services include in-store product display and shelf management, planogram deployment and compliance audits, seasonal and festive campaign changeovers, POSM and POP display installation, fixture maintenance and repair, and real-time visibility through our tech platform so you can see exactly what is happening at every store. Each program is tailored to the brand's retail environment — whether that is modern trade, general trade merchandising, or exclusive brand outlets.
How to Choose the Right Visual Merchandising Partner
When evaluating a visual merchandising firm or agency, look for a partner with proven scale — the ability to deploy trained teams across geographies within days, not weeks. Technology matters too: real-time dashboards and photo-verified reporting ensure that what was planned is what gets executed on the ground. Equally important is the partner's understanding of visual merchandising strategies specific to your category, whether it is consumer electronics, FMCG, fashion, or home appliances. Read about the 5 signs you have found the right visual merchandising company to help guide your decision.
Best Practices for Effective Visual Merchandising
Effective visual merchandising goes beyond placing products on shelves. It follows the 6 rights of visual merchandising — the right product, at the right place, at the right time, in the right quantity, at the right price, with the right presentation. Brands that get this right see measurable improvements in store-level conversion and average transaction value. Avoiding common visual merchandising mistakes and investing in omnichannel merchandising strategies ensures that your in-store experience stays consistent with the brand promise across every channel.



