Case Studies

Fixture Installation for Micromax Consumer Durable Retail

The key objective of this project was to assemble & install Micromax Led fixtures in consumer durable outlets where retailer can deploy Micromax products exclusively.

Methodology:

  • Sourcing of the fitter team across different geographies having skills do assemble & install different types of fixtures in market.
  • Daily reporting & tracking of the elements delivery status with delivery partners
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Influencer Loyalty Program for Electricians

  • The main objective from the client was to directly engage with electricians across the country and promote sales of their brands
  • The requirement was to run a business linked, long term loyalty program
  • To realize this objective, we conceptualized and executed a loyalty program to effectively engage client’s 2000+ Electricians across the country
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Market Sizing for a Financial Services Company

Vistaar is one of the fastest growing players in India’s MSME finance space with a portfolio of around 1200 Crores. The client wanted to map the size of loan market, loan customer potential as well as its brand awareness among Kiranas, Restaurants & Bakery formats.

The major research objectives included:

Market sizing:

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Mystery Shopping for a Tyre Brand

Passenger car tyre market in India is characterized by high competition intensity. With no major product differentation among prominent brands, customer experience & service becomes extremely important. With the same objective, Apollo, the leading tyre brand, wanted to conduct Mystery Shopping at its exclusive retail stores.

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1View Mystery Shopping Software for Company in Hong Kong

Tiptop Consultants Ltd, a training and management consulting company serving in Hong Kong and Asia Pacific. They offer services to companies, organizations, and individuals in pursuit of service quality, customer satisfaction, personal growth and managerial excellence. They wanted to streamline their mystery shopping operations for which they were looking for a Mystery Shopping Management Software which could help them to automate the processes related to mystery shopping. They were looking for a software which could give their clients complete representation of the audit findings in dashboard format and reports which will help them to assess the following key service parameters:

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