1Channel - Sales Force Automation

The smartest way to manage your field operations


The 1Channel Sales Force Management Solution helps you plan, manage and get real time insights into your field sales & marketing activities. From tracking your sales executives' attendance and location to helping them take orders, capture stock, manage collections and track visibility - 1Channel is the complete Field Sales CRM for your needs.

1Channel Features

Product Highlights

Configurable Workflows

Whether the user is a merchandiser for an FMCG brand or a BD manager for a services firm, 1Channel can be configured to the exact workflow for each kind of user. Through its plug-and-play architecture, 1Channel can be modified to be put to use in any industry.

Focus on Process Compliance

The importance of checks and balances in ensuring retail process compliance cannot be overstated. Through capturing GPS coordinates, time-stamps, photographs etc., 1Channel has multiple checks and balances built into each step to ensure thorough process compliance.

Actionable Reports on Real Time Data

Boasting of a robust and flexible reporting platform, 1Channel is wholly equipped to give deep insights into field force activities. Through our comprehensive dashboards and reports we provide our clients with actionable data and help them in solving business problems.

Expertise in Implementation and Support

Coming from a retail execution incubator, 1Channel takes pride in providing the best-in-class implementation support and user training. We handhold our clients through the configuration, master data management, training and implementation stages to ensure the success of the project. We believe our work doesn't end with adding a client but only begins.

Offline Access

1Channel can be used by everyone irrespective of whether they are connected to the internet or not. The data gets auto synced whenever network is available. This ensures that the user experience isn't hampered and the users can focus on their work no matter how remote a location they are in.

Install & Update From App Stores

1Channel is available on Android Play Store and Apple App Store. Users can download 1Channel from any of these platforms and start using it. The updates to 1Channel are also done through the stores thereby removing the requirement of handling messy installation files and running on older versions.

Integration Capability

1Channel is capable of integrating with any other enterprise solution through various mechanism such as REST API, SOAP API, FTP transfer etc. ensuring your SFA solution is entirely networked with your overall IT architecture consisting of ERP, HRMS, enterprise BI or any other third-party solution. Off the shelf APIs available with 1Channel can be utilized for quick integration at the time of implementation itself.

Easy Master Data Management

1Channel comes with an exhaustive, at the same time easy-to-use, Master data Management functionality. The flexibility ensures that it can handle any business scenario such as very complicated geographical or organizational hierarchy, too many outlet attributes, variable / dynamic product pricing etc. With numerous in-built validations, 1Channel ensures only correct master data is uploaded in the system.

Our Case Studies