- Attendance Management
- Real Time Tracking
- Authenticated Data Reporting
- Travel Claim Settlement
- Actionable Alerts and Notifications
- Performance Tracking & Gamification
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Whether the user is a merchandiser for an FMCG brand or a BD manager for a services firm, 1Channel can be configured to the exact workflow for each kind of user. Through its plug-and-play architecture, 1Channel can be modified to be put to use in any industry.
Focus on Process Compliance
The importance of checks and balances in ensuring retail process compliance cannot be overstated. Through capturing GPS coordinates, time-stamps, photogrpahs, etc 1Channel has multiple checks and balances built in to each step to ensure thorough process compliance.
Actionable Reports on Real Time Data
Boasting of a robust and flexible reporting platform, 1Channel is wholly equipped to give deep insights into field force activities. Through our comprehensive dashboards and reports we provide our clients with actionable data and help them in solving business problems.
Expertise in Implementation and Support
Coming from a retail execution incubator, 1Channel takes pride in providing the best-in-class implementation support and user training. We handhold our clients through the configuration, master data management, training and implementation stages to ensure the success of the project. We believe our work doesn't end with adding a client but only begins.
1Channel can be used by everyone irrespective of whether they are connected to the internet or not. The data gets auto synced whenever network is available. This ensures that the user experience isn't hampered and the users can focus on their work no matter how remote a location they are in.
Install & Update From App Stores
1Channel is available on Android Play Store, Apple App Store and Windows Store. Users can download 1Channel from any of these platforms and start using it. The updates to 1Channel are also done through the stores thereby removing the requirement of handling messy installation files and running on older versions.
When we talk about Sales Force Automation, almost all of us relate it to what is being predominantly used in FMCG or Beverage industry over last 6-7 years. The general perception that has been built is that an SFA solution is used to manage a geographically dispersed field force in terms of regular outlet visits and activities that they perform in each outlet. Typically, those activities are order capture, sales return, payment collection, POSM deployment, planogram compliance etc. While the conventional SFA has evolved a lot to meet ever changing business dynamics of its client base and to adopt to latest technology innovations, even till...
An SFA implementation is a two way street. Its success requires the commitment of both the client and the solution provider. The right solution provider will not just sell the solution but take meaningful steps to ensure success of implementation. In a recent post, we wrote about selecting the right SFA partner. Training, on-boarding and initial hand-holding are the common norms of an SFA implementation. Beyond that, one of the things that a good SFA partner does for its partner client is regular monitoring of the health of implementation.
Now, what is a health check in implementation? While different SFA providers have different approaches...
One of the most important aspect of field team operations is Beat Planning, sometimes referred as PJP (Permanent Journey Plan) also. Be it for your sales executives or merchandisers or any other field employee, an effective beat plan can contribute immensely towards meeting your overall business goals. The bigger the team is, higher is the risk associated with inefficient beat planning. That’s why it plays an even bigger role in case of FMCG and Beverage industry where the field team is not just bigger in size, they also cover almost every inhabited place on the earth.
So, let’s first discuss what benefits a company can get if it has a...
If you are contemplating buying an SFA solution to automate your sales operations, sooner or later you’ll face the dilemma of ‘Whom should I go with?’. With the wave of digitization picking up globally, more and more players are entering the SFA space. How then, do you arrive at the right provider?
The first and foremost thing for you to do is a ‘needs analysis’? Have an understanding of why you need an SFA solution, what is it that you would like to achieve. It is okay to not have the perfect answers, but it is important to have a broad picture keeping long term business objectives in mind.
With your needs established, you move on to the...
Rooted in Retail Execution
Having been incubated in a retail execution company, we are thoroughly conversant with what it takes for successful implementatin of technology. We bring not only our technological excellence, but also our retail experience to the table.
Multi Industry Experience
Mobile Phones, Laptops, Food & Beverage, Telecom, Industrial supplies, and Consumer electronics are only a few of the sectors we have worked in. Over the years 1Channel has evolved into a completely configurable product which can suit any requirement.
Used Across the World
Users of 1Channel are spread out across the globe, thanks to the large scale and spread of our client operations. 1Channel handles different languages, currencies and timezones with ease.
State of the Art Security
We believe in continuous improvement of our data security to keep up with the latest threats and vulnerabilities. 1Channel has cleared the requirements of some of the most watchful companies of the world when it comes to data security.